Q&A

General Questions

1. What is the best season for a pre-wedding photoshoot in Japan?
   The best seasons for pre-wedding photography in Japan are spring (March to May) for cherry blossoms and autumn (October to December) for beautiful fall foliage.

2. How far in advance should we book our photoshoot?
   We recommend booking at least 3 to 6 months in advance, especially during peak seasons in spring and autumn, to secure your preferred date.

3. What does the package include?
   Each package includes professional photography services, makeup and hairstyling, transportation, wedding dresses, and professionally retouched photos. You can also choose additional services such as behind-the-scenes videos or kimono rentals.

4. Do you offer half-day photoshoot services?
   Yes, we provide customized half-day photoshoot services. Please contact us to discuss your needs, and we’ll tailor a package for you.

5. Can we customize the package based on our needs?
   Absolutely! We offer tailored packages to meet your specific requirements. Let’s discuss the details together.

6. What locations do you recommend for pre-wedding photoshoots?
   Popular locations include Tokyo, Mt. Fuji, Yokohama, Kamakura, and Hokkaido, all offering stunning backdrops for your photos.

7. Can we choose more than one location for the photoshoot?
   Yes, but please keep in mind the time required for travel and logistics between locations.

8. Do you provide transportation during the photoshoot?
   Yes, our packages include transportation between your hotel and the photoshoot locations.

9. Can we reschedule or cancel our booking?
   Yes, please contact us as soon as possible to discuss available options. Cancellation fees may apply depending on the circumstances.

10. What is the cancellation policy?
    We require a 10% deposit to secure your booking. Cancellations must be made at least 14 days before the photoshoot date to avoid additional charges.

Dress and Accessories

1. Do you provide wedding dresses and accessories?
   Yes, we provide up to 3 wedding dresses in our packages. You can also bring your own dresses and accessories if preferred.

2. Can we bring our own wedding attire?
   Absolutely! You are welcome to bring your own attire, including dresses, suits, or accessories.

3. Do you offer traditional Japanese Kimono rentals for the photoshoot?
   Yes, you can rent a traditional Japanese kimono for your photoshoot. This can be added to any package for an additional fee.

4. Can we rent additional outfits or accessories?
   Yes, we offer additional outfit rentals at ¥20,000 per dress. Accessories are also available upon request.

5. Is there a makeup artist and hairstylist available for the photoshoot?
   Yes, our packages include full-day makeup and hair services, ensuring you look perfect throughout the shoot.

6. When do we choose our wedding dresses?
   You can select your wedding dresses ahead of time by reviewing our online catalog or visiting us in person. We’ll prepare 2-3 dresses for you on the day.

7. How many outfits can we wear during the photoshoot?
   Typically, our packages include 2 styling sets, but you can rent additional outfits if needed.

8. Can we choose the accessories for the photoshoot?
   Yes, we provide a selection of accessories, including veils and headpieces, which you can choose from during your styling consultation.

9. Are there any additional charges for extra outfits?
   Yes, additional outfits are charged at ¥20,000 per dress.

10. Is it possible to try on wedding dresses before the photoshoot?
    Yes, we allow you to select your dresses in advance from our catalog. We can also arrange a fitting before the shoot if you are in Tokyo ahead of time.

Photography and Retouching

1. How many photos will we receive?
   Our packages include over 300 high-resolution photos, with 30 professionally retouched images.

2. Do you offer photo retouching services?
   Yes, our packages include professional retouching. You will receive 30 retouched photos, with the option to request additional retouching.

3. How long does it take to receive the final photos?
   You will receive the raw photos within 3 days of the photoshoot, and retouched photos will be delivered within 21 days.

4. Will we receive all the raw photos?
   Yes, all raw photos will be provided via Google Drive within 3 days after the photoshoot.

5. Do you offer behind-the-scenes videos of the photoshoot?
   Yes, we offer a behind-the-scenes video service for an additional ¥10,000.

6. Can we request specific editing styles?
   Yes, let us know your preferences, and we’ll adjust the edits to match your style.

7. Can we review the photos before the final edit?
   You will receive the raw photos first to review, and we’ll prioritize the ones you choose for professional retouching.

8. What is the resolution of the final photos?
   All photos are delivered in high resolution, suitable for printing and sharing online.

9. Do your packages include albums or prints?
   Our standard packages do not include albums or prints.

10. How will you deliver the final photos and videos?
    Photos and videos will be delivered digitally via Google Drive for easy access and download.

Booking and Payments

1. What are your payment terms?
   We require a 30% non-refundable deposit to secure the booking, with the remaining balance to be paid on the photoshoot day.

2. Do you require a deposit to secure the booking?
   Yes, a 30% non-refundable deposit is required to secure the booking.

3. Is the deposit refundable?
   No, the deposit is non-refundable.

4. When is the final payment due?
   The remaining 70% of the payment is due on the day of the photoshoot.

5. Can we pay in installments?
   We typically request full payment on the photoshoot day. If you require special arrangements, please let us know.

6. Do you offer any discounts for early booking?
   Yes, we offer a 10% discount for bookings made at least 6 months in advance.

7. What payment methods do you accept?
   We accept credit cards, Wise, PayPal, and bank transfers.

8. Do you offer package upgrades?
   Yes, you can upgrade your package to include additional services like video, extra outfits, or extended photoshoot hours.

9. Is there an extra charge for photoshoots outside of Tokyo?
   No, there are no additional fees for photoshoots outside of Tokyo.

10. Do you provide receipts or invoices for payments?
    Yes, we provide official receipts and invoices for all transactions.

Other Questions

1. Do you help with posing during the photoshoot?
   Absolutely! Our photographers will guide you through different poses to ensure you look your best in every shot.

2. How long does the photoshoot typically take?
   Full-day shoots usually last around 8-10 hours, while half-day shoots take about 4-5 hours.

3. Do you accommodate special requests or themes for the photoshoot?
   Yes, we love creative ideas! Let us know your theme, and we’ll tailor the shoot to your vision.

4. Can we bring our pets to the photoshoot?
   Yes, pets are welcome! Just let us know in advance so we can plan accordingly.

5. What happens if it rains on the photoshoot day?
   In case of bad weather, we can reschedule or adjust the locations to indoor spots. We’ll keep an eye on the weather and stay flexible.

6. Do you offer drone photography for certain locations?
   Yes, drone photography is available at certain locations, like Mt. Fuji and Hokkaido. Contact us for details.

7. Are there any locations that require special permits for photoshoots?
   Yes, some places, like shrines or parks, may require permits. We can assist with obtaining them.

8. Can we choose the photographer for our shoot?
   Yes, you can request a specific photographer, subject to their availability.

9. Can you recommend locations based on weather conditions?
   Definitely! We’ll recommend the best locations based on the season and weather to ensure perfect photos.

10. What time of day is best for outdoor photoshoots in Japan?
    Late afternoon (golden hour) is ideal for natural lighting.